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What to Do if CBP FOIA Says “No Records” or Sends an Incomplete Response

CBP FOIA APPEALS

What to Do if CBP FOIA Says “No Records” or Sends an Incomplete Response

A CBP FOIA response is not necessarily the end of the process. Current CBP guidance provides an administrative appeal process for denials and “no records” responses, and a requester who believes the search or response was incomplete can challenge the determination.

Possible Problems Include

  • No records response
  • Missing I-867 or I-275
  • Missing secondary-inspection records
  • Heavy redactions
  • Search may have used incomplete identifying information

Read the Final Response Letter Carefully

The CBP response should identify the request number and explain the agency’s determination, including whether records were located, released, withheld or not found.

Do not assume “no records” necessarily proves that the border incident was never documented. It means the agency reported that its search for that FOIA request did not locate responsive records.

CBP Allows Administrative Appeals

Current CBP guidance states that a requester may file an administrative appeal after a denial of records or a no-records response.

CBP Currently Gives 90 Days for the Appeal

CBP’s current public instructions state that the appeal may be filed through SecureRelease or submitted within 90 days of the date of the final response letter using the appeal procedures identified by CBP.

Explain What Is Missing

A useful appeal should identify why the requester believes the search or response was inadequate.

  • Specific form known to have been signed.
  • Known date and port of inspection.
  • Known expedited-removal or withdrawal event.
  • Known secondary-inspection encounter.
  • Prior CBP document proving that other records should exist.
  • Incorrect name, date of birth, passport number or A-Number used in the original request.
  • Record category that the original search may not have covered.

A Narrow Supplemental Request May Also Help

In some situations the original request may have been too broad, too vague or directed to the wrong component. A new, targeted request can sometimes address a different record category while an appeal addresses the adequacy of the completed search.

Contact the FOIA Public Liaison

FOIA.gov explains that requesters may contact the agency’s FOIA professional or FOIA Public Liaison for help resolving problems before or alongside an administrative appeal.

OGIS Mediation Can Be Available

After problems with an agency FOIA response, the Office of Government Information Services at the National Archives can provide FOIA dispute-resolution and mediation services. OGIS does not substitute for complying with applicable administrative appeal deadlines.

FOIA Appeal Is Not an Immigration Appeal

An administrative FOIA appeal asks CBP to review its records-search or disclosure decision. It does not appeal the underlying expedited-removal order, withdrawal decision, visa cancellation or inadmissibility finding.

See Correcting a CBP Record After Denied Entry.

Frequently Asked Questions

Can I appeal a CBP “no records” response?

Yes. Current CBP guidance expressly identifies no-records responses as appealable.

How long do I have?

CBP’s current public instructions state that an administrative appeal should be filed within 90 days of the final response letter.

Does winning the FOIA appeal overturn my border removal?

No. The FOIA appeal concerns access to records, not the validity of the underlying immigration action.

Primary Government Sources

These government materials provide the principal CBP records and FOIA procedures discussed on this page.

Compare the FOIA Response With What You Know Happened at the Border

A targeted appeal or supplemental request should identify the specific missing record, inspection event and search information that CBP should review.