DHS TRAVELER REDRESS INQUIRY PROGRAM
DHS TRIP provides a central redress process for travelers who experience denied or delayed entry, repeated secondary inspection, boarding problems or other screening difficulties that may result from inaccurate government information.
The Department of Homeland Security Traveler Redress Inquiry Program is a single point of contact for travelers seeking resolution of specified screening and border difficulties.
CBP currently directs travelers to DHS TRIP when they believe inaccurate information may be causing repeated inspection or denied or delayed entry.
DHS TRIP is redress, not an ordinary immigration appeal. It should not be described as an automatic mechanism for reopening or vacating an expedited-removal order.
CBP recommends providing as much information as possible about where and when the traveler experienced CBP inspections.
The filing should also include reliable supporting evidence showing why the disputed information is wrong or incomplete.
CBP specifically states that a traveler who has been advised that the problem concerns an alleged prior overstay should provide evidence showing that the traveler did not overstay.
Useful evidence may include travel records, passport stamps, foreign employment records and other dated documentation showing presence outside the United States.
CBP cautions that even a positive redress outcome does not guarantee that a traveler will never be referred for secondary inspection again because secondary referral can occur for other reasons, including travel circumstances or random selection.
No. Record access is generally pursued through FOIA or other applicable record-access procedures.
No. CBP still makes the admission decision when the traveler next seeks entry.
A representative can help organize the legal and factual record, identify inaccuracies and present supporting documentation.
These government materials provide the principal procedural framework discussed on this page.
A focused DHS TRIP submission should identify the recurring problem and provide documentary evidence supporting correction.